Building Better Teams


Building Better Teams Training Program

Program Overview:

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This one-day course can help you get there!

Program Directors:

Dr. Ahmed Albadry

Dr. Ahmed Albadry is a graduate of Mansoura Faculty of Medicine and received his Post-Graduate Diploma in Healthcare Quality Management from American University in Cairo, and then he received his Master and Medical Doctorate Degree in occupational Medicine from Mansoura Faculty of Medicine. Ahmed Albadry was a demonstrator at the Public Health & Community Medicine Department since 2004, where he taught public health and community medicine to the fourth class medical students. He was promoted to be assistant lecturer after his Master Degreein 2008. In addition to research and teaching, he was a Management Board member of Mansoura Faculty of Medicine Quality Assurance Unit and Executive Board Member of CIQAP (Continuous Improvement and Quality Accreditation Project) since 2008 until now. Until now, he is vice-president of the HQIC (Hospitals Quality Improvement Committee); founded in 2012 to guide the quality improvement activities and projects in Mansoura University Hospitals. He is the founder of ARTAC Consultancy Firm, concerned with Quality Management training and consultations for various organizations in Arab World from June 2008 till now. He was promoted to be lecturer in Mansoura Faculty of Medicine after his Medical Doctorate Degreein 2013. He is the Chairman of the Board of EMTA Organization, a non-profit organization for supporting the training and continuous medical Education among the Egyptian Physicians. His research interests in Healthcare Quality Management revolve around the valuation of quality improvement intervention, organizational international accreditation, and in occupational Medicine, he is interested in occupational psychiatric disorders, in particular occupational Burnout. Also interested in occupational safety and emergency preparedness planning and management.

Dr. Abdelfattah Hamad

Dr. HAMAD is a graduate of Mansoura Faculty of Medicine and received his Post-Graduate Diploma in Healthcare Quality Management from American University in Cairo, and then he received his   THREE PART Master Degree in family and community   Medicine from Suze Canal Faculty of Medicine. Abdel Fatah Hamad was a family physician in Egyptian ministry of health since 2006. He is the founder of ARTAC Consultancy Firm, concerned with Quality Management training and consultations for various organizations in Arab World from June 2008 till now. He was promoted to be lecturer in different governorates in Egypt that aim to increase quality awareness allover Egypt. He is the vice president of the Board of EMTA Organization, a non-profit organization for supporting the training and continuous medical Education among the Egyptian Physicians. he design a lot of workshop in field of quality in healthcare.

Program Intended Learning Outcomes:

At the end of this training program, the trainee will be able to know:

  • The value of working as a team.
  • How to develop team norms, ground rules, and team contracts.
  • Their team player style and how it can be used effectively.
  • Ways to build team trust.
  • The stages of team development and how to help a team move through them.
  • The critical role communication skills will play in building and maintaining a team atmosphere.
  • Way the team members can be involved and grow in a team setting.

Program Timing:

Registration will commence at 7:30 on the first day. Course sessions will start promptly at 08:00 and finish at 14:30. There will be two breaks for refreshments and lunch will be served at the end of each day’s sessions.

Program Days:

Day 1

 Course Overview
 Defining Teams
 Establishing Team Norms
 Working as a Team
 Your Team Player Type
 Building Team Trust

Day 2

 The Stages of Team Development
 Team Building with TORI
Communication
 Becoming a Good Team Player
 Workshop Wrap-Up

Program Outline:

Day 1

 Course Overview:
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

 Defining Teams:
To get started, you will help participants define what a team is and what different kinds of teams there are. Participants will also demonstrate synergy through a simple exercise.

 Establishing Team Norms:
This session will look at some of the advantages and disadvantages of teams. Participants will also explore ground rules and team contracts.

 Working as a Team:
During this session, participants will learn how to use the Degrees of Support to help a team work through controversial issues.

 Your Team Player Type:
Next, participants will score their pre-assignment and identify their team player type. Participants will then work in small groups to discuss the strengths and weaknesses of their type and how to use this information to their advantage.

 Building Team Trust:
Trust is one of those mainstay virtues. It is the bond that allows any kind of significant relationship to exist between people. In this session, participants will explore some ways to establish and build trust on their team.

Day 2

 The Stages of Team Development:
Every group of people, whether they are a team or just a group working together, grows and evolves. Participants will spend this session looking at Tuckman and Jensen’s five stages of team development: forming, storming, norming, performing, and adjourning.

 Team Building with TORI:
Another way of looking at team development is the TORI model, developed by Jack and Lorraine Gibb. Participants will experience this model through a fun exercise.

 Communication:
If a team is going to succeed, they must be able to communicate well with each other. This session will cover some basic principles of communication.

 Becoming a Good Team Player:
To wrap the course up, participants will think about ways to increase interaction among their team and build trust.

 Workshop Wrap-Up:
At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Who Should Attend?

This training program has been designed for business managers and professionals, who want to advance their business and management acumen, including; Chief Executives, Managing Directors, Senior General Manager, Department Heads, Program Directors ,Company Chairmen or HR Directors who wish to facilitate the top management team to be much more effective. However, places for these events are strictly limited to ensure the highest quality of interactions. Early booking is strongly recommended to ensure a place.

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