Change Management


Change Management Training Program

Program Overview:

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

Program Directors:

Dr. Ahmed Albadry

Dr. Ahmed Albadry is a graduate of Mansoura Faculty of Medicine and received his Post-Graduate Diploma in Healthcare Quality Management from American University in Cairo, and then he received his Master and Medical Doctorate Degree in occupational Medicine from Mansoura Faculty of Medicine. Ahmed Albadry was a demonstrator at the Public Health & Community Medicine Department since 2004, where he taught public health and community medicine to the fourth class medical students. He was promoted to be assistant lecturer after his Master Degree in 2008. In addition to research and teaching, he was a Management Board member of Mansoura Faculty of Medicine Quality Assurance Unit and Executive Board Member of CIQAP (Continuous Improvement and Quality Accreditation Project) since 2008 until now. Until now, he is vice-president of the HQIC (Hospitals Quality Improvement Committee); founded in 2012 to guide the quality improvement activities and projects in Mansoura University Hospitals. He is the founder of ARTAC Consultancy Firm, concerned with Quality Management training and consultations for various organizations in Arab World from June 2008 till now. He was promoted to be lecturer in Mansoura Faculty of Medicine after his Medical Doctorate Degree in 2013. He is the Chairman of the Board of EMTA Organization, a non-profit organization for supporting the training and continuous medical Education among the Egyptian Physicians. His research interests in Healthcare Quality Management revolve around the valuation of quality improvement intervention, organizational international accreditation, and in occupational Medicine, he is interested in occupational psychiatric disorders, in particular occupational Burnout. Also interested in occupational safety and emergency preparedness planning and management.

Dr. Abdelfattah Hamad

Dr. HAMAD is a graduate of Mansoura Faculty of Medicine and received his Post-Graduate Diploma in Healthcare Quality Management from American University in Cairo, and then he received his   THREE PART Master Degree in family and community   Medicine from Suze Canal Faculty of Medicine. Abdel Fatah Hamad was a family physician in Egyptian ministry of health since 2006. He is the founder of ARTACConsultancy Firm, concerned with Quality Management training and consultations for various organizations in Arab World from June 2008 till now. He was promoted to be lecturer in different governorates in Egypt that aim to increase quality awareness allover Egypt. He is the vice president of the Board of EMTAOrganization, a non-profit organization for supporting the training and continuous medical Education among the Egyptian Physicians. he design a lot of workshop in field of quality in healthcare.

Program Intended Learning Outcomes:

At the end of this training program, the trainee will be able to:

  • Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.
  • See change not as something to be feared and resisted but as an essential element of the world to be accepted.
  • Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are.
  • Recognize that before we can embrace the way things will be, we may go through a process of grieving, and of letting go of the way things used to be.
  • See change as an opportunity for self-motivation and innovation.
  • Identify strategies for helping change be accepted and implemented in the workplace.

Program Timing:

Registration will commence at 07.30 on the first day. Course sessions will start promptly at 08.00 and finish at 14.30. There will be two breaks for refreshments and lunch will be served at the end of each day’s sessions.

Program Days:

Day 1

  • What is change?
  • The change cycle
  • The human reaction to change
  • The pace of change

Day 2

  • The four room apartment
  • Dealing with resistance
  • Adapting to change
  • Strategies for dealing with anger
  • Managing stress

Program Outline:

Day 1

  • What is Change?

To begin the day, we will discuss some basics of change, including definitions and examples.

  •  The Change Cycle

During this session, we will explore the three phases of William Bridges’ change cycle: beginnings, endings, and transitions.

  •  The Human Reaction to Change

This session will look at Daryl Conner’s interpretation of the human response to change through lecture and small group work.

  •  The Pace of Change

In this session, we will look at how different people react to change in different ways and at different times through a lecture and a case study.

Day 2

  • A Four Room Apartment

This session will explore change using Claes Janssen’s four room apartment model.

  •  Dealing with Resistance

During this session, we will examine what resistance is and how we can overcome it to make change stick.

  •  Adapting to Change

This session will discuss how to become resilient to change through a lecture, personal case studies, and group discussion.

  • Strategies for Dealing with Anger

Change often makes people feel angry. We will look at some ways of dealing with our own anger and the anger of others through lecture and small group work.

  • Managing Stress

Change can also make people feel stressed. During this session, participants will learn some stress management and relaxation techniques.

Who Should Attend?

This training program has been designed for business managers and professionals, who want to advance their business and management acumen, including: Chief Executives, Managing Directors, Senior General Managers, Department Heads, Programme Directors, Company Chairmen, or HR Directors who wish to facilitate the top management team to be much more effective. However, places for these events are strictly limited to ensure the highest quality of interaction. Early booking is strongly recommended to ensure a place.

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