Lean Process Improvement


Lean Process Improvement Training Program

Program Overview:

Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyota precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices. This course will give participants the foundation to begin implementing Lean process improvement tools in their workplace.

Program Directors:

Dr. Ahmed Albadry

Dr. Ahmed Albadry is a graduate of Mansoura Faculty of Medicine and received his Post-Graduate Diploma in Healthcare Quality Management from American University in Cairo, and then he received his Master and Medical Doctorate Degree in occupational Medicine from Mansoura Faculty of Medicine. Ahmed Albadry was a demonstrator at the Public Health & Community Medicine Department since 2004, where he taught public health and community medicine to the fourth class medical students. He was promoted to be assistant lecturer after his Master Degree in 2008. In addition to research and teaching, he was a Management Board member of Mansoura Faculty of Medicine Quality Assurance Unit and Executive Board Member of CIQAP (Continuous Improvement and Quality Accreditation Project) since 2008 until now. Until now, he is vice-president of the HQIC (Hospitals Quality Improvement Committee); founded in 2012 to guide the quality improvement activities and projects in Mansoura University Hospitals. He is the founder of ARTAC Consultancy Firm, concerned with Quality Management training and consultations for various organizations in Arab World from June 2008 till now. He was promoted to be lecturer in Mansoura Faculty of Medicine after his Medical Doctorate Degree in 2013. He is the Chairman of the Board of EMTA Organization, a non-profit organization for supporting the training and continuous medical Education among the Egyptian Physicians. His research interests in Healthcare Quality Management revolve around the valuation of quality improvement intervention, organizational international accreditation, and in occupational Medicine, he is interested in occupational psychiatric disorders, in particular occupational Burnout. Also interested in occupational safety and emergency preparedness planning and management.

Dr. Abdelfattah Hamad

Dr. HAMAD is a graduate of Mansoura Faculty of Medicine and received his Post-Graduate Diploma in Healthcare Quality Management from American University in Cairo, and then he received his   THREE PART Master Degree in family and community   Medicine from Suze Canal Faculty of Medicine. Abdel Fatah Hamad was a family physician in Egyptian ministry of health since 2006. He is the founder of ARTACConsultancy Firm, concerned with Quality Management training and consultations for various organizations in Arab World from June 2008 till now. He was promoted to be lecturer in different governorates in Egypt that aim to increase quality awareness allover Egypt. He is the vice president of the Board of EMTAOrganization, a non-profit organization for supporting the training and continuous medical Education among the Egyptian Physicians. he design a lot of workshop in field of quality in healthcare.

Program Intended Learning Outcomes:

At the end of this training program, the trainee will be able to:
 Define Lean and its key terms
 Describe the Toyota Production System and the TPS house
 Describe the five critical improvement concepts
 Use the Kano model
 Identify and reduce various types of waste
 Create a plan for a more environmentally Lean organization
 Use the PDSA and R-DMAIC-S models
 Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
 Prepare for and complete a basic 5-S
 Describe the key elements of Kaizen events, particularly a Kaizen blitz
 Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps
 Go back to their organization with a plan to begin incorporating Lean into their corporate culture

Program Timing:

Registration will commence at 7:30 on the first day. Course sessions will start promptly at 08:00 and finish at 14:30. There will be two breaks for refreshments and lunch will be served at the end of each day’s sessions.

Program Days:

Day 1

 Understanding Lean.
 The Toyota Production System.
 The Toyota Production System House.
 The five critical improvement concepts.
 Understanding value with the Kano Model.
 Types of waste.

Day 2

 Creating a Lean enterprise.
 The Plan, Do, Study, Act (PDSA) cycle.
 Using the R-DMAIC-S model.
 Lean thinking tools.
 Kaizen events.
 Data gathering and mapping.
 A plan to take home.

Program Outline:

Day 1

 Understanding Lean:
To start, participants will learn what Lean is and what its origins are. Participants will also learn about the Toyoda Precepts, how Lean differs from Six Sigma, and some common Lean terms.

 The Toyota Production System:
Next, participants will learn about the Toyota Production System as presented by Jeffery Liker.

 The Toyota Production System House:
In this session, participants will learn about another representation of the Toyota Production System.

 The Five Critical Improvement Concepts:
Then, you will discuss five key ideas supporting Lean process improvement: value, waste, variation, complexity, and continuous improvement.

 Understanding Value with the Kano Model:
This session will explore value with the Kano model, which divides product or system characteristics into three groups: basic, performance, and value added.

 Types of Waste:
In this session, participants will learn about the three main wastes (muda, muri, and mura) as well as some new types.

Day 2

 Creating a Lean Enterprise:
Next, participants will explore some ways to create an environmentally friendly organization with Lean. They will also learn about John Bicheno’s 20 keys to a Lean organization.

 The Plan, Do, Study, Act (PDSA) Cycle:
The first session of Day Two will cover the PDSA cycle, which should be used to plan and implement organizational changes.

 Using the R-DMAIC-S Model:
This session will cover the Recognize – Define – Measure – Analyze – Improve – Control – Sustain model, an advanced version of PDSA primarily used in Six Sigma.

 Lean Thinking Tools:
Next, participants will learn about some Lean thinking tools, including 5W-2H, Genchi Genbutsu, Gemba, and 5-S.

 Kaizen Events:
This session will cover the five levels of Kaizen events, with a focus on Level 3 (the Kaizen blitz).

 Data Gathering and Mapping:
Most of the second afternoon will be spent learning about and practicing various Lean data tools, including flow charts, Ishikawa (cause and effect or fishbone) diagrams, SIPOC charts, and value stream maps. We will also share some tips for effective data analysis.

 A Plan to Take Home:
The final session will challenge participants to think about roadblocks and pitfalls to Lean implementation and how to bring those lessons to their organization. Participants will also be given some ideas for Lean projects and a framework for a successful Lean approach.

Who Should Attend?

This training program has been designed for business managers and professionals, who want to advance their business and management acumen, including; Chief Executives, Managing Directors, Senior General Manager, Department Heads, Program Directors ,Company Chairmen or HR Directors who wish to facilitate the top management team to be much more effective. However , places for these events are strictly limited to ensure the highest quality of interactions. Early booking is strongly recommended to ensure a place.

joinusnow